7e770 Privacy
Policy & Data Protection

1. Introduction

Welcome to the 7e770 Privacy Policy. 7e770 ("we", "us", "the Platform") operates the online betting and gaming website at 7e770.club. This Privacy Policy explains how 7e770 collects, uses, stores, and protects the personal data of players and visitors, particularly those based in Bangladesh.

We understand that handing over personal information requires trust. At 7e770, we take that responsibility seriously. This policy is written in plain English so that every player — whether you're new to online betting or a seasoned punter — can understand exactly what happens with your data when you use 7e770.

By registering a 7e770 account or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree, please do not use 7e770.

2. Data We Collect

7e770 collects only the personal data that is necessary to operate your account, process transactions, and comply with our legal obligations. The categories of data we collect include:

3. How We Collect Your Data

7e770 collects personal data through the following channels:

• Registration: When you create a 7e770 account, you provide your name, contact details, and date of birth directly to us.
• Deposits and Withdrawals: When you transact via bKash, Nagad, or Rocket, your mobile wallet number and transaction reference are recorded.
• Identity Verification: When we request KYC documents, you upload identity documents directly through the platform or via email to our support team.
• Platform Usage: As you use 7e770, we automatically collect technical data including your IP address, device information, and browsing behaviour on our platform through cookies and server logs.
• Customer Support: When you contact 7e770 support via email or live chat, we retain records of those communications.
• Promotions: If you participate in a 7e770 promotion or survey, any information you provide as part of that activity is collected and stored.

4. How We Use Your Data

7e770 uses your personal data for specific, legitimate purposes. We do not use your data for anything beyond what is described in this policy. The main purposes for which we use your data are:

• Account Management: To create, maintain, and manage your 7e770 account, including processing logins and account updates.
• Transaction Processing: To process deposits and withdrawals in BDT via bKash, Nagad, and Rocket, and to maintain accurate financial records.
• Identity Verification: To verify your age and identity in compliance with our legal obligations and to prevent underage gambling.
• Fraud Prevention and Security: To detect and prevent fraudulent activity, money laundering, and unauthorised account access. Your IP address and device data play an important role in this.
• Responsible Gaming: To monitor your betting patterns and identify signs of problem gambling, enabling us to offer appropriate support tools such as deposit limits and self-exclusion.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance when you contact the 7e770 support team.
• Platform Improvement: To analyse how players use 7e770 and to improve the performance, design, and features of the platform.
• Legal Compliance: To comply with applicable laws, regulations, and requests from regulatory authorities or law enforcement agencies.
• Marketing Communications: To send you relevant promotions and offers from 7e770, but only if you have opted in to receive them. You can opt out at any time.

5. Sharing Your Data

7e770 does not sell your personal data to third parties. We share your data only in the following limited circumstances, and only to the extent necessary:

• Payment Processors: Your mobile wallet number and transaction details are shared with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
• Identity Verification Services: When we need to verify your identity, we may use a third-party KYC verification service. Your identity documents are shared with this provider solely for verification purposes.
• IT and Platform Service Providers: 7e770 uses trusted technology partners for hosting, security, and platform infrastructure. These partners process data on our behalf and are contractually bound to protect it.
• Regulatory Authorities and Law Enforcement: We may be required by law to share your data with government authorities, regulators, or law enforcement agencies. We will only do so when legally obligated.
• Business Transfers: In the event that 7e770 is acquired by or merged with another company, your personal data may be transferred as part of that transaction. You will be notified of any such change.

6. Data Retention

7e770 retains your personal data for as long as your account is active and for a reasonable period thereafter, in accordance with our legal obligations. Specific retention periods include:

• Account Data: Retained for the duration of your account and for up to 5 years after account closure, to comply with financial record-keeping requirements.
• Transaction Records: Financial transaction records are retained for a minimum of 5 years in compliance with anti-money laundering regulations.
• Identity Verification Documents: Retained for the period required by applicable law, typically 5 years from the date of verification.
• Customer Support Records: Communications with our support team are retained for up to 3 years.
• Technical and Usage Data: Log files and usage data are typically retained for 12 months and then anonymised or deleted.

When your data is no longer required, 7e770 will securely delete or anonymise it. You may request early deletion of your data by contacting [email protected], subject to our legal retention obligations.

7. Security Measures

Protecting your personal data is a top priority at 7e770. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, loss, or misuse:

• SSL Encryption: All data transmitted between your device and 7e770 servers is encrypted using 256-bit SSL/TLS technology.
• Secure Data Storage: Personal data is stored on secure servers with restricted access. Only authorised 7e770 personnel can access player data, and only when necessary for their role.
• Fraud Detection Systems: 7e770 uses automated systems to monitor for suspicious activity, including unusual login patterns, multiple account attempts, and irregular transaction behaviour.
• Regular Security Audits: Our platform and data systems are regularly reviewed and tested to identify and address potential vulnerabilities.
• Staff Training: All 7e770 staff who handle personal data receive regular training on data protection best practices.

8. Cookies and Tracking

7e770 uses cookies — small text files stored on your device — to make the platform work properly and to improve your experience. We use the following types of cookies:

• Essential Cookies: These are required for the 7e770 platform to function. They keep you logged in during your session and enable core features like deposits and game loading. You cannot opt out of essential cookies without stopping use of the platform.
• Performance Cookies: These help us understand how players use 7e770 — for example, which games are most popular and where players encounter issues. This data is used in aggregate and does not identify individual players.
• Preference Cookies: These remember your settings and preferences, such as your preferred language or display options, so you don't have to reset them every visit.
• Security Cookies: These help us detect and prevent fraudulent activity and protect your account from unauthorised access.

9. Your Privacy Rights

As a 7e770 player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected]:

7e770 will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 30 days, and we will notify you if this is the case.

10. Children's Privacy

7e770 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use 7e770 or provide any personal information to us.

If 7e770 becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on 7e770, please contact us at [email protected] so we can investigate and act promptly.

11. Changes to This Privacy Policy

7e770 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify registered players via their registered email address and display a prominent notice on the 7e770 platform.

The "Last Updated" date at the top of this page always reflects when the policy was most recently revised. We encourage you to review this page periodically to stay informed about how 7e770 protects your privacy.

12. Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7e770 handles your personal data, please get in touch with our team:

• Email: [email protected]
• Subject Line: Use "Privacy Request" for data-related enquiries so we can route your message to the right team quickly.
• Response Time: We aim to acknowledge all privacy-related enquiries within 24 hours and resolve them within 30 days.
• Support Hours: 24 hours a day, 7 days a week

For responsible gaming support, including self-exclusion and deposit limit requests, please visit our dedicated Responsible Gaming page.